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Topics: AngelCall

*BETA* AngelCall and AngelCall Request Settings (GPS 1)

Oct, 10 3
Note: GPS 2 guidance is available here AngelCall includes a rich set of options to control the experience when you call, to adjust to different children and sensitivity levels. We suggest speaking loudly, clearly, and slowly, as the device is typically secured inside of clot...

*BETA* AngelCall Request (GPS 1)

Oct, 10 8
*Currently in Beta Testing on the GPS 1!*AngelCall Request allows your child to alert you when they need you at the click of a button!You will be able to set this up from your AngelCall Request Settings in your app.Your child can press either the phone icon button or the SOS button to request a call...

Add School Guardian

Oct, 10 4
If school requires disabling Listen-In during school hours, you can add a School Guardian. If you simply would like to provide your school full access to the app, just add them as a regular Guardian.In order to add a School Guardian, a Primary Guardian can follow these steps: Go to your ap...

Alarm (GPS 1)

Oct, 10 5
Note: GPS 2 (Verizon) guidance is available here The alarm feature is designed to help you locate your child when nearby in a crowd, indoors, or hiding.Go to the Menu on the upper right hand side and then click on Alarm.               ...

AngelCall (GPS 1)

Oct, 10 6
You can talk to your child at any time, without them needing to “pick up” or click anything!In addition to all the AngelSense features you know and love, you can:Instruct your child to stop, avoid a road, or stay away from any potential threatHelp your child transition smoothly between p...

AngelCall (GPS 2)

Oct, 10 8
Note: GPS 1 (AT&T) guidance is available here  You can talk to your child at any time, without them needing to “pick up” or click anything!In addition to all the AngelSense features you know and love, you can:Instruct your child to stop, avoid a roa...

AngelCall going through as Listen-In

Oct, 10 4
If you make an AngelCall and your child does not hear you, it may be that the call went through as a Listen-In call, which happens sometimes due to poor cellular reception. Please try again and if this issue persists try AngelCall in an area with good cellular reception to assure this is the issue.&...

AngelCall on GPS 2 vs Alarm on GPS 1

Oct, 10 41
AngelSense offers two device models, GPS 1 and GPS 2. HERE is a comparison of these devices.  Each device has the ability for the parent to have a 2-way call with their child, but there are some differences. Alarm on GPS 1 (BETA)AngelCall on GPS 2  Ability to switch bet...

AngelCall Settings (GPS 2)

Oct, 10 5
AngelCall includes a rich set of options to control the experience when you call, to adjust to different children and sensitivity levels.We suggest speaking loudly, clearly, and slowly, as the device is typically secured inside of clothing. Ringtone: The ringtone sound on the device when you ca...

Authorize for Calling the device

Oct, 10 4
Primary Guardians can edit which Guardians are authorized for calling the device.On GPS 1, only two phone numbers can be authorized at one time. On GPS 2, there is no limit on how many phone numbers can be authorized at one time. You can verify who is authorized and edit authorization from...

Buying AngelCall/Listen-In minutes

Oct, 10 2
The AngelSense monthly service subscription includes 60 free minutes for Listen-In and AngelCall combined for a calendar month (1st day of the month to last day of the month). Any unused free minutes do not rollover to the next calendar month.  Primary Guardians can see the minut...

Calling device causing missing transit

Oct, 10 4
During calls, the device cannot transmit GPS data and thus if you are on a call (Listen-In or AngelCall) with the device throughout the entire transit, the system will miss the transit. 

Configure default Call mode

Oct, 10 1
On the GPS 2, you have the option to set up the default call mode for Guardians! This can be used when a Guardian calls the device's phone number directly (not through the app).You can determine whether the device rings and starts a 2-way call (AngelCall) or silently listens in. For ex...

Delete School Guardian

Oct, 10 5
In order to delete a School Guardian, a Primary Guardian can follow these steps: Go to your app's Menu on the left hand side. Click "Settings" and then "Guardians"                         &nb...

Disabling AngelCall and Listen-In during school hours

Oct, 10 3
Why AngelCall and Listen-InAngelCall allows a parent to call the device to be able to talk to their child without them needing to “pick up” or click anything. This allows parents to help and support their child from afar, or give them more independence. In some cases, the ring may scare ...

Edit School Guardian

Oct, 10 4
In order to edit a School Guardian, a Primary Guardian can follow these steps: Go to your app's Menu on the left hand side. Click "Settings" and then "Guardians"                          &nbs...

Edit the Listen-In Schedule

Oct, 10 2
This article describes the details of editing the Listen-In Schedule.Primary Guardians and School Guardians have access to the Listen-In Schedule under Settings:Go to your Menu on the left hand side and click "Settings" and "Listen-In Schedule"        &nb...

Enabling Listen-In for an emergency when disabled at school

Oct, 10 7
In order to enable Listen-In, AngelCall or Alarm during the school day for an emergency or if the child is home from school for any reason a Primary Guardian  or School Guardian with access to the Listen-In Schedule would need to take the following Steps: 1. Go to the Menu o...

Listen-In and AngelCall minutes

Oct, 10 3
Listen-In is a safety feature that helps you locate your lost child, especially when indoors and there is no GPS reception. It can help provide guidance to caregivers and it can be used to monitor your child's care. AngelCall allows you to talk to your child without them having to "pic...

Listen-In Notifications

Oct, 10 2
Some schools require that parents disable the Listen-In feature during school hours due to privacy concerns. To make sure our children are allowed to use the device at school we provide a feature to disable Listen-In (as well as AngelCall) during school hours. Notifications regarding the Listen-In f...