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Topics: Guardian GPS 1

*BETA* AngelCall and AngelCall Request Settings (GPS 1)

Oct, 10 3
Note: GPS 2 guidance is available here AngelCall includes a rich set of options to control the experience when you call, to adjust to different children and sensitivity levels. We suggest speaking loudly, clearly, and slowly, as the device is typically secured inside of clot...

*BETA* AngelCall Request (GPS 1)

Oct, 10 8
*Currently in Beta Testing on the GPS 1!*AngelCall Request allows your child to alert you when they need you at the click of a button!You will be able to set this up from your AngelCall Request Settings in your app.Your child can press either the phone icon button or the SOS button to request a call...

*BETA* Detailed Location History

Oct, 10 7
*Currently in Beta Testing!*The Detailed Location History gives you a look into where your child was when at a named location. There is no limit on the amount of locations you can name!  Select the named location you would like to view from the Timeline, such as the School. Verify tha...

*BETA* What are the AngelCall notifications? (GPS 1)

Oct, 10 5
AngelCall Request is a setting allowing the child to press the buttons on the device to request a call from you! The Guardian can set up the AngelCall Request Settings from their app to avoid accidental or repetitive call requests. You can then call your child's device by using An...

Activating a replacement device (GPS 1)

Oct, 10 6
Note: GPS 2  guidance is available here  Once you receive your replacement AngelSense device and have charged it for 4 hours, Primary Guardians can activate it in the AngelSense app. *Please activate your replacement device as soon as you receive it in order to avo...

Advanced Troubleshooting Steps (GPS 1)

Oct, 10 4
Note: GPS 2 guidance is available here  Thank you for your patience as we work together to troubleshoot your issue.Please first make sure your app is showing the most up to date information by logging out and back in or force closing.  Charging Issues:Please verify...

Alarm (GPS 1)

Oct, 10 5
Note: GPS 2 (Verizon) guidance is available here The alarm feature is designed to help you locate your child when nearby in a crowd, indoors, or hiding.Go to the Menu on the upper right hand side and then click on Alarm.               ...

AngelCall (GPS 1)

Oct, 10 6
You can talk to your child at any time, without them needing to “pick up” or click anything!In addition to all the AngelSense features you know and love, you can:Instruct your child to stop, avoid a road, or stay away from any potential threatHelp your child transition smoothly between p...

AngelCall going through as Listen-In

Oct, 10 4
If you make an AngelCall and your child does not hear you, it may be that the call went through as a Listen-In call, which happens sometimes due to poor cellular reception. Please try again and if this issue persists try AngelCall in an area with good cellular reception to assure this is the issue.&...

AngelCall on GPS 2 vs Alarm on GPS 1

Oct, 10 41
AngelSense offers two device models, GPS 1 and GPS 2. HERE is a comparison of these devices.  Each device has the ability for the parent to have a 2-way call with their child, but there are some differences. Alarm on GPS 1 (BETA)AngelCall on GPS 2  Ability to switch bet...

Battery life (GPS 1)

Oct, 10 8
Note: GPS 2 (Verizon) guidance is available here  The battery can last up to 16-24 hours with 30 second GPS updates using AngelSense’s Smart Power Management after a full charge (4 hours). This is the standard mode of operation. The battery life can be impacted&nb...

Battery Type (AngelSense Guardian GPS 1)

Oct, 10 7
Note: GPS 2  guidance is available here  1100mAh / 3.7V rechargeable and replaceable lithium-ion battery (NokiaBL-5C compatible)Charging voltage: Mini USB charging interface, DC 4.2V-5.5V / 400mA

Charging and Turning On the Device

Oct, 10 4
Note: GPS 2  (Verizon) guidance is available here  The Guardian device is charged with a standard USB charger. It takes about 4 hours to recharge the battery. The device automatically powers on when it is plugged in.    To charge the battery:Connect ...

Charging indication (GPS 1)

Oct, 10 3
Note: GPS 2  guidance is available here  When the device is charging, the device’s blue LED light lights up and remains on continuously.Additionally, you may check the status bar in the web app after a few minutes. When the device is charging, the lightning b...

Device Buttons (GPS 1)

Oct, 10 3
Note: GPS 2  (Verizon) guidance is available here  The SOS/call buttons can be used to validate the device is on. A short press on any of them will light up both LEDs. The small button on the left side of the device by the USB port is the power button. It is r...

Device is on indication (GPS 1)

Oct, 10 2
Note: GPS 2 guidance is available here Press one of the front buttons (SOS/Call) for a few seconds and make sure the LEDs light up.How do I turn the device on? NOTE: When purchasing your AngelSense Kit, if no device is chosen the default device is the GPS 1 device....

Device Size and Weight (GPS 1)

Oct, 10 6
Note: GPS 2 guidance is available here  In order to ensure high quality GPS reception and full day continuous 30-seconds GPS coverage, the device has the following dimensions:Size: 3.03 x 1.85 x 0.78 inchWeight: 2.3 Oz ‚ÄčNOTE: When purchasing your AngelSense Kit, if no...

Device status (GPS 1)

Oct, 10 6
Note: GPS 2 (Verizon) guidance is available here At the bottom of the browser window is a permanent status bar. It does not change when moving between screens of the AngelSense app.The status bar displays the status of the Angelsense Guardian device. The app receives periodi...

Empty timeline (GPS 1)

Oct, 10 4
Note: GPS 2  (Verizon) guidance is available here  To start showing the device location in the app charge your device and take it outside.If you still do not see the device location in your app it is likely due to poor cellular coverage. AngelSense supports Verizon and&...

Getting Started Step by Step

Oct, 10 10
Note: GPS 2 (Verizon) guidance is available here.  Welcome to AngelSense!   This 2-minute video will walk you through what you need to know in order to start using AngelSense.  Step 1: Charge the device: When connecting the device to the charger it should...