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Topics: Listen-In

Add School Guardian

Oct, 10 4
If school requires disabling Listen-In during school hours, you can add a School Guardian. If you simply would like to provide your school full access to the app, just add them as a regular Guardian.In order to add a School Guardian, a Primary Guardian can follow these steps: Go to your ap...

Allow Guardians to Edit Listen-In Schedule

Oct, 10 5
In order to allow other Guardians to edit the Listen-In Schedule, you can make them a Primary Guardian. Please see: Adding Primary Guardians Related Articles:AngelCallDisable Listen-In during school hoursWhy is my Listen-In or AngelCall not coming through? Enabling listen-in for ...

Are AngelCall and Listen-In Legal?

Oct, 10 3
AngelCall and Listen-In are essential life-saving features. See hereThe AngelSense device is far less invasive than that of a cell phone, which can record audio and video and can call out to any number. The AngelSense device does not have the ability to record audio, record video, or call out. Also,...

Authorize for Calling the device

Oct, 10 4
Primary Guardians can edit which Guardians are authorized for calling the device.On GPS 1, only two phone numbers can be authorized at one time. On GPS 2, there is no limit on how many phone numbers can be authorized at one time. You can verify who is authorized and edit authorization from...

Buying AngelCall/Listen-In minutes

Oct, 10 2
The AngelSense monthly service subscription includes 60 free minutes for Listen-In and AngelCall combined for a calendar month (1st day of the month to last day of the month). Any unused free minutes do not rollover to the next calendar month.  Primary Guardians can see the minut...

Calling device causing missing transit

Oct, 10 4
During calls, the device cannot transmit GPS data and thus if you are on a call (Listen-In or AngelCall) with the device throughout the entire transit, the system will miss the transit. 

Can other people call my child’s device?

Oct, 10 5
No. Only phone numbers that are approved by you can access the AngelSense Guardian GPS device. Even if someone else has the number of the device, they will not be able to access it.On GPS 1, only two phone numbers can be authorized. On GPS 2, there is no limit on how many phone numbers can be author...

Configure default Call mode

Oct, 10 1
On the GPS 2, you have the option to set up the default call mode for Guardians! This can be used when a Guardian calls the device's phone number directly (not through the app).You can determine whether the device rings and starts a 2-way call (AngelCall) or silently listens in. For ex...

Delete School Guardian

Oct, 10 5
In order to delete a School Guardian, a Primary Guardian can follow these steps: Go to your app's Menu on the left hand side. Click "Settings" and then "Guardians"                         &nb...

Disabling AngelCall and Listen-In during school hours

Oct, 10 3
Why AngelCall and Listen-InAngelCall allows a parent to call the device to be able to talk to their child without them needing to “pick up” or click anything. This allows parents to help and support their child from afar, or give them more independence. In some cases, the ring may scare ...

Edit School Guardian

Oct, 10 4
In order to edit a School Guardian, a Primary Guardian can follow these steps: Go to your app's Menu on the left hand side. Click "Settings" and then "Guardians"                          &nbs...

Edit the Listen-In Schedule

Oct, 10 2
This article describes the details of editing the Listen-In Schedule.Primary Guardians and School Guardians have access to the Listen-In Schedule under Settings:Go to your Menu on the left hand side and click "Settings" and "Listen-In Schedule"        &nb...

Enabling Listen-In for an emergency when disabled at school

Oct, 10 7
In order to enable Listen-In, AngelCall or Alarm during the school day for an emergency or if the child is home from school for any reason a Primary Guardian  or School Guardian with access to the Listen-In Schedule would need to take the following Steps: 1. Go to the Menu o...

First Responder vs School Guardian

Oct, 10 5
School Guardian: Has access to the School Dashboard only during school hours (as defined by the Listen-In Schedule) Cannot see past days in the scheduleCan receive notifications of changes to the Listen-In ScheduleCan receive notifications of entrances and exits during school hours Fi...

Guardian vs School Guardian

Oct, 10 3
AngelSense Guardian: Has 24/7 access to the appCan access Timeline daily activity log historyCan receive notifications of arrivals/departures Primary Guardian can define who is on the First Responder groupAll Guardians are automatically considered First R...

Listen-In and AngelCall minutes

Oct, 10 3
Listen-In is a safety feature that helps you locate your lost child, especially when indoors and there is no GPS reception. It can help provide guidance to caregivers and it can be used to monitor your child's care. AngelCall allows you to talk to your child without them having to "pic...

Listen-In Notifications

Oct, 10 2
Some schools require that parents disable the Listen-In feature during school hours due to privacy concerns. To make sure our children are allowed to use the device at school we provide a feature to disable Listen-In (as well as AngelCall) during school hours. Notifications regarding the Listen-In f...

Listen-In Overview

Oct, 10 3
Listen-In is helps locate a missing child indoors where GPS is ineffective. It is also used for well-being checks.The Primary Guardian (person who completed the purchase) can edit which Guardians are authorized for Listen-In. The AngelSense subscription includes 60 free minutes. Typically paren...

Listen-In Schedule Overview

Oct, 10 2
Some schools require that parents disable the Listen-In feature during school hours due to privacy concerns. To make sure our children are allowed to use the device at school we provide a feature to automatically disable Listen-In (as well as AngelCall and Alarm) during school hours. Pleas...

Monitor Calls (Call Logs)

Oct, 10 4
Primary Guardians can see the minutes used within their app using the "My Account" section and can also purchase minutes. They can also see each call, who the call is from, the time the call came in, and the duration of the call.This can be accessed from your app's Menu on th...