If you make an AngelCall and your child does not hear you, it may be that the call went through as a Listen-In call, which happens sometimes due to poor cellular reception. Please try again and if this issue persists try AngelCall in an area with good cellular reception to assure this is the issue.
If you continue to have issues, please contact us at email@example.com.
NOTE: For the GPS 1 device, in order to see thevAngelCall feature in your app, please verify that you are using app version 1.1.3 or higher and that your device has software version G3.EY.056. See: Remote App and Device Software Update (GPS 1)