GPS 2 Replacement
- The USB/Charging port is at the bottom of the phone and the sleeve has an opening to enable charging without removing the device from the sleeve.
- Insert one end of the USB Cable into the port and plug the Charger Adapter into an electrical outlet. (To avoid damage to your phone’s port and cable plug, orient the plug with the port before inserting it.)
To power on the device:
- The device does not automatically power on when plugged in so if the device runs out of battery it would need to be manually powered back on.
- Turn it on by holding the power button down until it vibrates. The power button is marked on the sleeve so that you can keep the device in the sleeve.
- After a couple of minutes of being powered on, the device should give an audible indication saying “Device Is Charging” to verify that it is powered on and charging.
- You do have the option of turning this audible indication up or down as well as allowing or preventing it from vibrating upon being plugged in. See Adjusting the volume of the charging audible indication
- You do have the option of turning this audible indication up or down as well as allowing or preventing it from vibrating upon being plugged in. See Adjusting the volume of the charging audible indication
If you do not get this message: Assure the audible indication volume is turned up:
1. Go into your Menu and select “Settings” and “General”
Try taking the device out in transit at least 1.5 miles outdoors away from charging location. This way the device can fully connect to local towers and GPS in the area.
- No cellular coverage (distance from the provider’s cell tower and the load on it).
- In this case, contact us providing this information as an alternate cellular carrier may be needed.
- The device is off.
- Assure the device is on by holding the power button down until it vibrates to start/restart the device.
- Otherwise contact us providing as much information as possible
Note: The current device will be deactivated 7 days after receiving the replacement device.
Verizon is updating its network to cover only new technology and some, like our GPS 2, will be phased out over time. They will no longer be activating new 3G devices, but this does not affect our current GPS 2 device. We are in the process of working on a solution that meets all of our clients’ needs so that we are prepared when the time comes. Please do not worry, as we are making sure to plan ahead and there will be no service interruptions. As soon as we have more information we will reach out to you.